Contact

Questions about an order, a part, or compatibility — we answer every message. Support is handled by email on a support-ticket basis; we don't run a phone line.

Customer service

Email: auraverasupply@gmail.com
Hours: Monday–Friday, 9:00am–5:00pm ET

Email us or use the contact form below and we'll open a support ticket and reply within one business day. Email is the fastest way to reach us.

Business address

AuraVera Supply
Aura Vera LLC
3320 Randall Blvd
Naples, FL 34120
United States

Returns

Please do not ship a return without contacting us first — see our Refund & Return Policy. Email us with your order number and we will send return instructions and an address.

Order status

Tracking is emailed when your order ships. If it has been more than 2 business days since you ordered and you have not received tracking, email us and we will check on it.